Refund Policy – Rising Runners Youth Program
We understand that plans can change and aim to be as fair as possible. Please review our refund policy below:
- Full Refund: Available if requested 7 days or more before the first session.
- Partial Refund (50%): Available if requested prior to the second session.
- No Refunds: Issued after the second session begins, except in cases of medical issues with a doctor’s note.
We will make every effort to schedule make-up sessions in the event of unforeseen cancellations due to weather or other circumstances. However, these are not guaranteed.
If the entire program is cancelled due to unforeseen events (e.g., public health restrictions), prorated refunds or credits will be offered at the discretion of the organizers.
Missed Sessions
If a child is unable to attend one or more sessions for personal reasons (illness, travel, schedule conflicts, etc.), no partial refunds will be issued for those missed sessions. We encourage families to attend as consistently as possible to get the most out of the program.